How do I know if my booking is received?

After choosing your date & time and entering your name & email address, you are taken to this screen: Make sure to click on the BOOK NOW button to confirm your submission. If your booking is recorded, you will see this screen: An email is sent to your email address for further reference. Didn’t receive anything? There [...]

Why is a tour date/time not available in the calendar?

All tours for this date are fully booked. Please consider another date or time to come and visit Delft. If you really want to come on this date and have a larger group, consider taking a Private Walking Tour of Rotterdam. You can enjoy Delft with your own private guide!

Can I change or cancel the reservation?

No problem! You can cancel the tour at anytime in your confirmation email through this button: You can make a new reservation on your preferred date & time. If you need further assistance, send us an email.

Can I reserve the tour for more than 6 people?

Our booking system allows reservations for a maximum of 6 people per booking. Our experience shows us that other attendees appreciate smaller groups within the tour. It keeps the tour up to speed and it’s easier to make new friends between smaller groups. We kindly ask you to respect this. If you are visiting with [...]

What language is the tour given in?

Our daily tours are given in English. We try to use clear, basic English to tell our stories to people of all nationalities. If something is unclear during the tour, please tell us and we will take our time to explain it. In the summer season, we are planning to launch Free Walking Tours Delft in [...]

How do I know the tour I booked is definite?

After you book a tour, you will receive a confirmation email that ensures your booking. The tours will always go through as planned, regardless of the weather or how many people show up. In the rare occasion a tour has to be canceled, we will notify you by email.

What will we see on the Free Tour?

Every guide is different and will tell you about Delft from their own viewpoint and experience. Aside from their personal stories, the tour always covers:The story of William of OrangeDelftsblauw pottery (Delfts Blue)City centre and the main square MarktCity canals

Is the tour route wheelchair & stroller accessible?

Yes, some areas have stairs, but it’s possible to go around them and visit the sites with wheelchair or strollers. We must admit, however, that the small stone roads are not the most comfortable for those on wheels. If you are willing to bear that for two hours, you can have a great tour with [...]

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